An integrated approach

Ensuring your have a grounded, measurable digital strategy across your platforms and supporter engagement channels is crucial to ensure your technology is working with you, not against you. Through workshops, audits, interviews and data analysis we'll help align your digital your efforts to clearly articulated processes and priorities, helping release you to executive your fundraising and advocacy programs.

We've navigated the fundraising landscape for twenty years, riding the ups and downs as organisations have digitised their giving programs, moved beyond face-to-face and direct mail giving products, and targeted emerging donor segments to replace an ageing, yet loyal donor base. We'll evaluate your giving programs to identify areas of opportunities and inefficiencies, work with you to dream up new giving products, and align your efforts into a clear giving programme suitable for the times and your organisatonal objectives.

We specialise in developing strategies that resonate with your audience. Through workshops, audits, interviews, and data analysis, we collaboratively create a strategy aligned with your organisational goals. By identifying key channels and refining messaging, we ensure your digital communication efforts are not only cohesive but tailored to your community's unique needs. Our aim is to empower your organisation with a communication strategy that amplifies your voice, fosters engagement, and aligns with your broader objectives.

Our approach to supporter journeys revolves around recognising and addressing the unique needs of each supporter, seamlessly aligning them with your organisational programs. Employing a data-driven methodology, we meticulously map engagement levels at every stage – from initial outreach to long-term commitment. By understanding supporter nuances, we tailor dynamic journeys that go beyond conventional outreach, ensuring personalised interactions that resonate with individuals. Our goal is to not only attract supporters but to cultivate lasting connections, utilising each interaction as an opportunity for meaningful engagement and advocacy.

Whether campaigning for policy outcomes or trying to raise the awareness of your cause we'll work with you to explore your theory of change, define the campaign concept, establish the campaign naming and messaging and roll out the campaign collateral.

Your brand is more than your logo, fonts or colour palette. It's your public identity that encapsulates your organisation's mission and contribution to the world, and its that brand which can create such resonance with your supporters. We can help your evaluate your existing brand, establish a new identity or just evolve your public image to better position in the sector and more clearly communicate to your supporters.

From annual reports and powerpoint templates to social media graphics and pull up banners, we can support the print and design needs for your organisation.

Your website is your primary platform for digital engagement with your supporters. Ensuring it works seamlessly across desktop and move devices, conforms to evolving accessibility guidelines, promotes your key calls to action and is centred around the compelling narrative of your brand is crucial when providing meaningful online interactions for your supporters.

We go beyond creating visually appealing interfaces; we meticulously craft experiences that seamlessly align with user needs and expectations. Our approach involves user research, intuitive interface design, and continuous testing to ensure that every interaction is not only user-friendly but also adds value to their journey. From websites to applications, our UX design aims to enhance user satisfaction, foster engagement, and ultimately elevate the overall perception of your digital presence.

We design impactful email strategies that transcend the clutter, delivering compelling messages to inspire action. Whether mobilising support for a crucial cause or driving fundraising initiatives, our campaigns are crafted with precision. We leverage engaging content, strategic segmentation, and data-driven insights to maximise outreach. From captivating storytelling to clear calls-to-action, our email campaigns are finely tuned to elevate your nonprofit's impact, foster community engagement, and drive meaningful results in both advocacy and fundraising efforts.

Over the years we've built hundreds of websites for nonprofits across all the major content management systems, including WordPress, NationBuilder, Raisely and ActionNetwork. With a commitment to quality, security and scalability, our in-house digital team build websites that are delightful to manage and highly performant, with minimal dependency on third-party plugins and a complete custom development approach for each client.

While there are some all-in-one platforms out there, increasingly organisations are leaning towards individual tools that provide a superior experience for email marketing, content management, payment processing and donor management. We can help you integrate these platforms together with custom development or automation tools like Zapier.

Over the years we've built award winning games, educational platforms, fundraising tools and event promotion platforms for various nonprofits. Whether you're wanting a basic web app, a progressive web app or a full native mobile or desktop app for your organisation, we can work with you to define the needs, map the solution, design the interface, write the code and deploy across popular app stores.

Ensuring your website loads quick is crucial for both your user experience and search engine ranking. If you're having website performance issues we can audit your current website to identify opportunities for improvement, then work with you to implement them with measurable benchmarking along the way.

Studio is our subscription support service for clients looking for peace of mind knowing they can call on our team for design, digital or comms needs as required. Whether updating plugins, fixing website layouts, designing templates, writing email copy or upskilling your team with training, Studio provides access to an experienced agency without the cost of a full project.

On all our projects we provide recorded training and support to ensure clients have the confidence they need to manage their projects ongoing. We also provide a Premium WordPress Support service for clients wanting us to manage their plugin updates and provide iterative platform improvements on a monthly basis.

We can help you set up your Google Analytics 4 tracking and reporting, integrating it alongside other data sources through a centralised Looker Studio that provides live reporting on the key measures of success for your organisation.

If you have just finished a campaign are are wanting some insights on how effective the campaign was and how to improve it in the future we can work with you evaluate through interviews, data analysis, sector comparisons and organisational goals.